Dear creators,

Customer reviews are essential to build trust and improve your sales performance.

With this new improvement, Chariow now lets you collect customer reviews automatically, directly from your Workflows.

Chariow already automatically sends a review request to your customers 24 hours after a successful purchase.

From now on, you can go further by integrating this action directly into your Workflows, for full control.

How does it work?

Simply add the action “Send a review request for the purchase” in the workflow of your choice.

You decide when and in which context your customers receive the request:

• 48 hours after purchase instead of 24 h

• only for certain products

• or based on your own automated scenarios

Good to know

The email won’t be sent if:

• the sale isn’t finalized (payment failed, abandoned or pending)

• the customer has already left a review for this purchase

No duplicates. No pointless requests.

What this changes for you

• Choose the perfect time to ask for a review

• Collect customer feedback automatically

• Boost social proof on your product pages

• Increase trust among your future buyers

Bulk usage

This action is also available as a bulk action.

You can send a review request for all your past sales that haven’t been asked yet, directly from the Tasks section.

To get started

Go to: Automations → Workflows

Create or edit a workflow, then add the action: “Send a purchase review request”.

The Chariow team