Changelogs
Stay up to date with the latest changes and enhancements.
Stay up to date with the latest changes and enhancements.


02. Mar 2026
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Dear creators,
Customer reviews are essential to build trust and improve your sales performance.
With this new improvement, Chariow now lets you collect customer reviews automatically, directly from your Workflows.
Chariow already automatically sends a review request to your customers 24 hours after a successful purchase.
From now on, you can go further by integrating this action directly into your Workflows, for full control.
Simply add the action “Send a review request for the purchase” in the workflow of your choice.
You decide when and in which context your customers receive the request:
48 hours after purchase instead of 24 h
only for certain products
or based on your own automated scenarios
The email won’t be sent if:
the sale isn’t finalized (payment failed, abandoned or pending)
the customer has already left a review for this purchase
No duplicates. No pointless requests.
Choose the perfect time to ask for a review
Collect customer feedback automatically
Boost social proof on your product pages
Increase trust among your future buyers
This action is also available as a bulk action.
You can send a review request for all your past sales that haven’t been asked yet, directly from the Tasks section.
Go to: Automations → Workflows
Create or edit a workflow, then add the action: “Send a purchase review request”.
The Chariow team