Dear Creators,

We are pleased to inform you that a new image format update is now in place on Chariow, designed to optimize the display of your products and ensure a smoother, more professional shopping experience for your customers.

Here are the recommended new image formats:

1. Product Page Banner (at the top of the product page)

The product page banner is one of the most important visual elements of your product page. It should be of high quality to capture your visitors' attention as soon as they arrive.

• Minimum size: 702 x 260 pixels

• Recommended ratio: 2.7:1 (width should be approximately 2.7 times the height)

• Maximum file size: 2 MB

• Compliant examples:

  • 702 x 260 px

  • 1080 x 400 px

  • 1350 x 500 px

  • 2160 x 800 px

Why this format?

• This format is optimized for all devices (desktop, tablet, mobile).

• It allows you to highlight essential product information, such as promotions, special offers, or attractive visuals.

• It guarantees a consistent display across all screens, with no cropping or quality loss.

2. Product Cover Image (Thumbnail)

The product cover image represents the product itself and should be optimized to ensure its visibility in search results, galleries, and when shared on social media.

• Minimum size: 600 x 600 pixels

• Format: Square (1:1 ratio)

• Maximum file size: 2 MB

• Compliant examples:

  • 600 x 600 px

  • 800 x 800 px

  • 1000 x 1000 px

  • 1200 x 1200 px

Why this format?

• The square format is ideal for a uniform, professional presentation of your products.

• A high-quality image in this format ensures better display in galleries, product searches, and on social media when your products are shared.

Why these new formats?

These new formats are designed to enhance the shopping experience on Chariow for both creators and customers. Here are the key benefits:

• Visual consistency: By using standardized image formats, we ensure a consistent presentation of your products across all devices.

• Improved visibility: Your products will be displayed clearly and optimally, helping you capture visitors' attention more effectively.

• Performance optimization: By adhering to these formats, you reduce page loading times, improving both the user experience and conversion rates.

• Avoid automatic cropping: Using appropriately sized images ensures your products are displayed without unwanted adjustments or cropping that could harm their aesthetics.

What you need to remember:

• These formats are now the standard on Chariow.

• They apply to all new product creations or when updating existing products.

• You are free to use larger dimensions as long as the recommended ratio is respected.

• Easily check the ratio by dividing the width by the height of the image. Once the correct dimensions are applied, you’ll get a perfect presentation.

We encourage you to update your visuals to fully take advantage of this new setup and provide your customers with a professional and optimized shopping experience.

This update enables you to make the most of the new store themes and enhance your sales performance.

We look forward to seeing how you use these new tools to succeed on Chariow.

Thank you for being part of the Chariow journey!
— The Chariow Team